Tips, Tools and Techniques

 Teambuilding Ideas

15 Personal Skills You Need on the Job

What Do Workers Want? No-Cost Tips for Managers

Meeting Magic: Tips and Tricks for Successful Group Decision Making

Articles of Interest

Communication

20 Ways to Communicate with Employees

How to Give Good Employee Feedback

Dictionary of Nonverbal Cues

Guide to Effective E-Mail

Netiquette

Communicating Across Generations

Change Management

Biggest Mistakes in Managing Change

Change Management 101

General Change Guidelines

Successful Organizational Change

Leading Through Change

Creativity and Innovation

deBono's Creativity Techniques

Customer Service

Customer Feedback Methods

Resolving Customer Complaints

Employee Performance

Playing Office Politics

87 Ways to Motivate People

Blanchard's Employee Satisfaction Study

Leadership

5 Ways to Become a Boss Employees Are Thankful For 

Courageous Leadership

Management

The Motivating Manager

Moving the Needle

Quality

Working Together: Integrating Your Infrastructure

Teambuilding

Encouraging Your People to be Teamplayers

Lessons from Geese

Training and Development

Changing Attitudes and Beliefs Through Experiential Activities

Native American Intergenerational Activities

Intergenerational Activities Sourcebook

Our Newsletter

We are revising and updating our newsletter for managers.  In the meantime, here's two we think are highly valuable resources for you:

January 2008

December 2007

Useful Links

Indian Country Today

Free Management Library

The Ken Blanchard Companies- Leadership and Management Resource

National Indian Education Association

National Indian Child Welfare Association

Native American Journal- Tribal Leadership and Business